Subscription management and Cancellation Terms

Subscriptions

Some products in our store may be offered as a subscription or pre-order option. This policy explains how you can manage, pause, or cancel these purchases.

When you purchase a subscription, you will receive recurring deliveries based on the frequency and duration selected at checkout. Your payment details are stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Please note that all subscriptions require a minimum commitment of two (2) months.
For example, if you subscribe on March 1, you may change, pause, or cancel your subscription at any time after your second delivery in April.

Customers may pause their subscription for up to three (3) months. During a pause, no payments will be charged, and deliveries will resume automatically once the pause period ends.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew, you must change or cancel your subscription before the next renewal date.

How to Change, Pause, or Cancel Your Subscription

To manage your subscription, please follow these steps:

  1. Log in to your customer portal.

  2. Click Manage Subscriptions.

  3. Select Manage this subscription for the subscription you want to update.

  4. Make your changes, pause the subscription, or click Cancel subscription and confirm.

If you need help or run into any issues, please contact our support team and we’ll be happy to assist.